We are resuming classroom training from the 4th July

London

CITB Health & Safety Awareness - 14th July
CITB SMSTS - From 6th July
CITB SSSTS - 15th and 16th July

Bedfordshire

CITB Health & Safety Awareness - 9th July
CITB SSSTS - 21st and 22nd July

How to Manage Conflict

Conflict in the workplace is inevitable due to individuals having different needs, ideas, beliefs and values. If managed constructively, conflict can have a positive outcome, leading to better decision-making.

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  • Online activity

    Complete online at your own pace (Self-paced)
    • £25.00 excl. VAT

Description

Conflict can stimulate critical thinking and fuel creativity and innovation.  As a result, this course has been developed to provide learners with the knowledge and skills required to increase constructive responses to conflict, defuse tensions and find productive solutions to difficult problems.  On completion, learners will have an increased awareness of the causes of conflict at work, its effects and how it can be managed and prepared.

This course will be available for 4 weeks and must be completed within this timescale

Contact THSP