CITB Health & Safety Awareness - 14th July
CITB SMSTS - From 6th July
CITB SSSTS - 15th and 16th July
CITB Health & Safety Awareness - 9th July
CITB SSSTS - 21st and 22nd July
Home / How to Manage Conflict
Conflict in the workplace is inevitable due to individuals having different needs, ideas, beliefs and values. If managed constructively, conflict can have a positive outcome, leading to better decision-making.
Interested in attending? Have a suggestion about running this course near you?Register your interest now
Conflict can stimulate critical thinking and fuel creativity and innovation. As a result, this course has been developed to provide learners with the knowledge and skills required to increase constructive responses to conflict, defuse tensions and find productive solutions to difficult problems. On completion, learners will have an increased awareness of the causes of conflict at work, its effects and how it can be managed and prepared.
This course will be available for 4 weeks and must be completed within this timescale